Confidence Plus Managed IT Services

Keep your Network Healthy & Secure

[Confidence Plus Datasheet]

Confidence Plus managed IT network services, which includes implementing and providing support for your company network, is a crucial component in keeping your business moving at the speed of life. With over 50 years of experience serving Maryland, Virginia, and Pennsylvania, we’ve earned our name as a trusted network service provider and we’ll offer you value far beyond your savings by eliminating the need for full-time IT staff or augmenting your existing staff with managed hosting; spam filtering; infrastructure, application, and vendor management; hosted exchange; and our patented DPS Managed IT Network Services for all industries.

Proactive support and a full time, locally-based service desk

Confidence Plus will free you up to focus on growing your company, while DP Solutions maintains the technology that supports your business:

• We’ll help you get your networks, systems, and computers humming faster, more efficiently, and issue-free
• You’ll have quick and consistent access to your data and network
• We’ll catch problems before they impact your business
• Reduce downtime, lost data, and disruptions in staff productivity, sales, cash flow, production, and customer service

Your information will be secured and continually backed up.

You’ll be able to work seamlessly during updates, installations, or other important events. Even during outages or other disruptions, we’ll ensure that you’ll be connected to what you need, with rapid responses from both our technical and sales teams. Finally, we’ll help you look to the future by providing scalable technology recommendations that grow with your business.

We’ll be your single contact for all IT related services, but we’re steadfastly vendor agnostic, so we’ll select the solution that will best meet your unique needs, regardless of brand. You’ll pay a fixed cost-effective monthly rate, no matter how much help you need. With our proactive support and full time service desk, we’ll free you up to focus on growing your company, while we maintain the technology that supports, enhances, and streamlines your business.

We’ll handle your:

• Network audits, design, integration, and implementation for:
  • - Infrastructure and software
  • - LAN, WAN, fixed, and wireless connections
  • - Internet/intranet
• Break fix and managed service support plans
• Equipment and software procurement (servers, computers, peripherals, and software), vendor management
• Security, including protection against potential hackers, viruses, spam, malware, software bugs, and other risks
• Overall technology strategy

Service is our specialty:

Confidence Plus Managed IT Network Services: Sleep better at night

Enjoy unlimited, guaranteed maintenance and support for your network. With Confidence Plus Managed IT Network Services, we apply our “Best Practices” approach to management network security services. We’ll go beyond the typical network service providers and work with you to fully understand your goals. Then, we’ll deploy a scalable solution that achieves them through best of breed technology infrastructure, software, and support. We will continually assess and provide recommendations to move you forward.

Hourly service desk support

Even if you don’t have a services contract, you can purchase quick, affordable hourly support services for:

• Network operating systems and utility software on servers running Windows
• Workstations, desktops, and laptops
• Microsoft Office products (Word, Excel, PowerPoint, Outlook)
• Proactive identification of potential issues and remediation

Get support by the hour or purchase blocks of hours through a discounted program with an advanced retainer.

Onsite support

Need hands on help? We’ll come to you! Call our mobile field staff of Certified Engineers for service at your place.